Elevate your customer engagement

It’s more important than ever to connect the right customer with the right message at the right time

For Head OfficesFor Retailers
Two overlapping screenshots of the Flex dashboard that a retail manager would see when logging into Flex to send or schedule a new retail marketing campaign, or to check on the analytics of a campaign they've already sent. There is a button for starting a new campaign at the top right, and there are four metrics dashlets showing them the total contacts reached, the number of campaigns sent, and the total number of products featured in recent campaigns. There's also a section on campaign ideas and inspiration, as well as links to help articles to help new users send their first campaign.
TARGETED MESSAGE CAMPAIGNS

Send coordinated omni-channel campaigns across WhatsApp, SMS and soon email and push notifications.

This is an image of the first scene in the Flex explainer video, where a young woman with glasses, a denim jacket over white t-shirt, and long cascading braids receives a text message (sent via Flex) promoting several products she might be interested in as she pushes a trolley laden with fresh veggies down the aisle of a grocery store.
An illustration of a rosette with a number one on the front, and ribbons trailing down. The style is quirky, and looks like it was hand drawn in thick ink.

World-class tooling at competitive costs

Implementing Flex positions retail franchises as industry leaders with world-class tools.

An illustration of a loudhailer. The style is quirky, and looks like it was hand drawn in thick ink.

Everyone wins when retailers are empowered

Unique multi-level access empowers an “army of marketers” to help retail franchises win.

An illustration of a finger pointing upwards with a sense of great authority.The style is quirky, and looks like it was hand drawn in thick ink.

Rollout support and ongoing management

Launch with support from the Flex team for rapid deployment and ongoing management.

A screenshot of the multi-channel messaging settings for campaigns in Flex, that enables a user to choose to send a campaign across WhatsApp, SMS and soon email and push notifications. There is a small illustration of an envelope behind the top right corner of the screenshot.A screenshot of the real-time segmentation data for customer groups in Flex. There is an illustration of dashes with a circle looping around a set of them, representing this segmentation visually. A screenshot of integrated product data in Flex being pulled into a search field that enables a user to search for the product they want to promote. There is an illustration of a magnifying glass behind the top right corner of the screenshot.A series of screenshots of the mobile responsive view of Flex, showing how you can create targeted campaigns on the go. There is an illustration of a crown in the top left corner.A screenshot of the campaign dashboard in Flex, showing the upcoming and draft campaigns as well as key campaign metrics. There is an illustration of sparkles behind the screenshot.

Multi-channel messaging

With Flex, you can target pre-set customer groups easily, and send them messages they’ll actually care about across WhatsApp, SMS, and soon email and push notifications.

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A screenshot of the multi-channel messaging settings for campaigns in Flex, that enables a user to choose to send a campaign across WhatsApp, SMS and soon email and push notifications. There is a small illustration of an envelope behind the top right corner of the screenshot.

Real-time segmentation

Leverage basket level data, and unlock precise targeting with no analytics expertise required.

Select from pre-set groups of customers based on real-time shopping data, or combine groups to create even more targeted audiences.

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A screenshot of the real-time segmentation data for customer groups in Flex. There is an illustration of dashes with a circle looping around a set of them, representing this segmentation visually.

Integrated product data

Seamlessly integrate your product data from existing systems, and promote products you know your customers will love.

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A screenshot of integrated product data in Flex being pulled into a search field that enables a user to search for the product they want to promote. There is an illustration of a magnifying glass behind the top right corner of the screenshot.

Execute campaigns from your mobile phone

From start to finish, it takes less than a minute to create and send a message. And, you can use your mobile phone or computer.

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A series of screenshots of the mobile responsive view of Flex, showing how you can create targeted campaigns on the go. There is an illustration of a crown in the top left corner.

Centralized control at every level

Customer data, segments, templates, product data, rules and metrics are all managed in a central system.

Data and features are contextualised for national, DC or store-level campaigns.

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A screenshot of the campaign dashboard in Flex, showing the upcoming and draft campaigns as well as key campaign metrics. There is an illustration of sparkles behind the screenshot.

Reach out to sales

Connect with customers like never before

Get in touch
This illustration is an abstract representation of the stages a campaign goes through on it's journey to find the right customer at the right time. There is an illustration of three interconnected circles, representing audience segments, an abstracted illustration of an asterisk, representing the targeting process, a circle, representing consolidation, and a house, representing the journey to customers.